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All Sales Are Final on Specially-Priced/Sale Items; No Returns or Refunds – No Exceptions.
 
See product descriptions for return exclusions and details.**

 
**PLEASE** – Check your “Spam” folder for response emails from “(example)@CastleSales.com” – We sometimes hear from customers that they did not receive a reply from us, but after checking their “Spam” folder – They find the emails we sent!
 
Bought your gear directly through CastleSales.com and need a different size?
 
We do not do “exchanges” — Only “returns”.
 
If you need a different size or color, you can return the incorrect item (you must obtain a RA number to do so – Fill out the form below to request one) and will be refunded according to our return policy for it.
 
Our gear sells out quickly (and is very hard to find near the end of the season!)
 
To avoid an “Out-Of-Stock” situation on the size / color you need:
 
1- Purchase the size / color you need directly through CastleSales.com
 
2- Fill out the form below to return the item you bought directly through our website
 
Purchases made directly through CastleSales.com have a 14 day return period (from the date of purchase) – exclusions listed below. The product must be unworn, in new, re-sellable condition, have the tags still attached, and must be a current model.
 
Closeouts, Specials and Sale items are not returnable; See product descriptions for return exclusions and details.
 
**Please remember that shipping costs are non-refundable
 
To set up an account and check your past orders Click here
 
**ALL fields are required, and MUST be filled in!
 

Email Address

First Name

Last Name

Street Address

City

State

ZIP Code

Purchase Order I.D. (Receipt Number)

Date of Purchase

Product to Return - Name, Part Number, and Size

Reason for Return - Too Big or Small, etc

** Please note: Purchases made directly through CastleSales.com have a 14 day return period (from the date of purchase).

I will check my "Spam/Junk" folder for reply emails from CastleSales.com 🙂

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